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Ticket to PR

Every ticket in your backlog is a pull request waiting to happen.

Coding agents are fast. Someone still has to drive them.

Cosmos picks up tickets from Jira, Linear, or Slack, plans the change with full codebase context, implements it, and opens a PR that has already been through review. You read the plan and merge the result.

cosmos / ticket-to-prENG-1042
Linear · ENG-1042Assigned to Cosmos

Rate limit the export API

Burst traffic from a single tenant can starve the queue. Add per-tenant limits and return 429 with a retry hint.

Plan posted on the ticket · approved by @maya

Implemented · 14 files · tests passing

Review fleet · risk low · correctness pass clean

GitHub · pull request #4871cosmos/eng-1042-rate-limit

Add per-tenant rate limiting to the export API

  • CI · 31 checks passed
  • Deep Code Review · approved
  • Linked back to ENG-1042
Ready to merge · waiting on you

Meet Cosmos

A teammate for every ticket.

Assign an issue to Cosmos the way you would assign it to an engineer. It scopes the work, asks when the ticket is ambiguous, and shows up with a reviewed PR instead of a draft.

What our customers are seeing

67%
More merged PRs per engineer per day
82%
Agent PR acceptance on well-scoped tasks
30%
Of enterprise code already written by agents
Minutes
From ticket assignment to a draft PR

A fleet of experts takes ownership from intake to merge.

Cosmos orchestrates the whole path. Task Intake turns the ticket into a scoped spec, the Planner maps the change against your live codebase, the PR Author implements it, and the review fleet checks the work before a human sees it. Every loop shares memory.

Delegation lifecycleone ticket, end to end
Intake

Task Intake

Picks the ticket up from Jira, Linear, or Slack and gathers linked issues, comments, designs, and prior art.

Plan · Approval

Planner

Scopes the change against the live codebase with the Context Engine and posts a plan back on the ticket.

Human

Reads the plan on the ticket and approves or redirects it in one comment.

Implementation

PR Author

Implements the change, runs the tests, fixes CI and conflicts, and answers review comments until merge.

Review

Review Fleet

Risk, correctness, and judgment passes from the code review experts before a human opens the PR.

PR opened · reviewed · merged

Delegation Memory

Captures ticket conventions · Learns your definition of done · Shared with Code Review

Fig 1 · Ticket-to-PR fleet

Built for delegation

Delegation, not supervision.

Coding assistants make one engineer faster and keep them in the driver’s seat for every step. Cosmos takes the whole ticket, works it in the background, and comes back when something is worth your attention.

Supervision

Built around an open editor

  • One task at a time, with you driving
  • Context lives in your head and your prompts
  • Progress stops when you switch tabs
Delegation

Built around the ticket

  • Assign from Jira, Linear, or Slack and move on
  • Context comes from the Context Engine
  • Tickets run in parallel, in the background
  • Returns a reviewed PR, not a diff to babysit

What changes when teams delegate.

Customers that route their ticket queues through Cosmos report the same shape of results: more tickets closed each week, hours from assignment to PR becoming minutes, and engineer time shifting to the calls that need a human. The charts show a representative deployment.

Backlog throughput[ fig. 01 / throughput ]
Tickets closed per weekWeekly closes, before and after the rollout
Before · W1 to W4
14.5 / wk
Average tickets closed per week before the rollout.
With Cosmos · W5 to W10
30.7 / wk
Average tickets closed per week after the rollout.
Change
+112%
Backlog throughput roughly doubled within six weeks.
Time to PR[ fig. 02 / speed ]
From assignment to PR openedMedian by ticket size, before and after
Small · single-file fixes
18 hrs → 9 min
Median time from assignment to PR opened.
Medium · multi-file changes
2.5 days → 42 min
Median time from assignment to PR opened.
Large · cross-service work
9 days → 4.6 hrs
Median time from assignment to PR opened.
Engineer time[ fig. 03 / effort ]
Where engineer time goesShare of time by activity, before and after
Writing & rework
52% → 14%
Driven by agents instead of engineers.
Chasing context
23% → 9%
Driven by agents instead of engineers.
Review & judgment
25% → 77%
Engineer time shifts to the calls that need a human.
JiraLinearSlackGitHubGDPR · CCPA · HIPAA

Highly customizable to your workflow.

Talk to Cosmos Advisor to tune how delegation works for your team: which tickets agents pick up, what a plan must include, and when a human signs off. Keep your tracker, your VCS, and your definition of done.

GitLab is also supported, with audit logs and SIEM out of the box.